Write the up standing in the lane. Buyer, co-buyer, the vehicle, the trade and the money are records before the demo drive, and the VIN is checked at the keyboard.
30 days free. No card to start.
Independent dealerships and vehicle sales teams.
Marcus and his wife drove the Tacoma again, trading an 08 Silverado, one four eight on it, about eleven owed, fifteen hundred down, be-back Thursday at ten.
Pick who you are. The workspace opens as that person, on this trade, with data that looks like a Tuesday rather than a slide.
How many people will actually open Rillo? Everyone who does needs a seat. Somebody you give a view of one record is a collaborator and is not billed.
Vehicle, trade and deal are typed records with no screen of their own in Rillo today: you write them by speaking and read them back by asking. Nothing arrives from a DMS, an inventory feed or a portal, and no desk numbers live here.
Up in the lane, walked to the Tacoma, drove in on an 08 Silverado.
What changes for somebody else: The desk can see who took the up, which is what settles Monday.
Saturday, four ups in the lane at once, and the only record of three of them is a first name on the back of a buyer’s guide. The desk asks what the customer said about payment and gets a shrug. Monday the be-back calls in, nobody can find who waited on him, and two salespeople split a deal that used to be whole. The CRM upstairs could have held all of it, but it wants twenty minutes at a keyboard from somebody who is paid to be on the lot, so it gets Tuesday’s guesses instead of Saturday’s facts.
Say who walked in, what they drove in on and what they looked at. Customer, trade and vehicle of interest are records before the demo drive starts, under the name of the person who took the up, which is what settles Monday’s argument about whose deal it is.
Year, miles, what it owes and what the customer thinks it is worth, recorded during the trade walk. When the desk asks for numbers the answer comes off the record instead of out of three memories, and the payoff that was quoted is the payoff that gets verified.
A left-without-buying up gets a follow up drafted from what happened on the visit: the payment that was discussed, the unit they walked away from. It waits for the salesperson to approve it, and the appointment it books belongs to whoever took the up.
Delivered, we-owes outstanding, first service due. The deal stays a record after the spot delivery, so the we-owe gets done, the follow up call happens, and the customer who buys every three years is a date on the book rather than luck.
Each one is thirty seconds of talking between customers: the name, the trade, the unit they walked to first. None of it waits for a desk, none of it dies on the back of a buyer’s guide, and at close of business the log fight over who had the Silverado couple never happens.
The trade’s miles, the payoff the customer quoted, the payment range they said out loud in the lane. The desk works the deal from what was actually said, and when the customer comes back Tuesday, the second pencil starts where Saturday ended instead of starting over.
Every up that left without buying has a follow up waiting: written from their visit, naming their unit, sitting unsent until the salesperson reads it and says go. The ones that reply become appointments. The ones that do not stay on the list instead of evaporating.
The customer who financed for thirty-six months is coming up on the end of it, and Rillo has been counting. The reach-out is drafted before the customer starts shopping, which is the difference between a repeat and a fresh up on somebody else’s lot.
Rillo Cars understands these as things, not as text in a note. Your company can call them whatever it calls them and Rillo will follow, because the name is a label and the meaning underneath it does not move.
Rillo knows the difference between the jobs people do here. What somebody is allowed to see and change is a separate question, set by whoever runs the company.
Thirty days free and no card to start. If you have not added one by day 31 the workspace pauses rather than billing you, and nothing is deleted.
One store, one floor, everybody working the same ups.
Start on Sales floorTeam on your invoice
Managers approving, permissions, and one shared customer history across the store.
Start on Store operationsBusiness on your invoice
More than one rooftop, or a DMS this has to sit beside.
Rillo prepares customer facing work and holds it. It does not loosen on a bigger plan, and there is no setting that turns it off.
Every action the assistant takes is written down with what was said, so a record that looks wrong can be traced to the sentence it came from.
Your browser does the transcription. Rillo never receives the recording, only the text you can see.
Export what is in there whenever you want. A workspace you cannot leave is a workspace you cannot properly try.
No vehicle, trade or deal screen yet. Not a DMS: contracting, the ledger and state paperwork stay there. No inventory or portal feed. Days on lot is a number somebody types, not derived.
Deals are worked and remembered here; the contracting, the ledger and the state paperwork live in your DMS. Rillo does not push to it or pull from it automatically yet, and if two-way DMS sync is the reason you would switch, this is not ready for you.
There is a CSV import and nothing else: the webhooks connector sends, it does not receive, and AutoTrader, Cars.com and the OEM feeds are not wired in at all. What Rillo does is stop the ups you already paid for from leaking, which at most stores is the bigger hole.
Every follow up Rillo drafts sits and waits until a salesperson reads it and says go. That is a product decision, not a missing feature, and it does not change on a bigger plan.
If one of these is the reason you need a CRM, Rillo is not ready for you yet, and it is cheaper for everyone that this page says so instead of the demo.
No. Contracting, the ledger, state paperwork, inventory and the portal feeds all stay where they are. Rillo holds the up written standing in the lane, the trade that was walked, and the follow up you owe.
You say it standing there. The up, the vehicle and the trade are written, the VIN is checked at the keyboard before it is stored, and the follow up is drafted and held for a person.
There is no vehicle, trade or deal screen yet, no inventory or portal feed, and days on lot is a number somebody types rather than one derived from anything.
The follow up you promised is a task with a date, so it comes back to you rather than waiting to be remembered. Whether the customer comes back is still your job.
Fifteen seats. Everybody who opens Rillo needs one.
Yes, whenever you want. Ups, trades and the follow ups against each come out together, so a salesperson leaving does not take the lane with them.
Open the workspace and look at it first. If it does not look like your work, nothing further down this page will change that.
30 days free. No card to start.