Talk naturally after the call. Rillo connects the borrower, the co-borrower, the loan file, the referral partner, the condition and the next update without making the team re-enter the conversation.
30 days free. No card to start.
Loan officers and mortgage teams.
Jamie and Morgan are under contract on the Mesa house, Morgan still owes two conditions, the lock runs to Friday, and update Elena at the brokerage tomorrow.
Pick who you are. The workspace opens as that person, on this trade, with data that looks like a Tuesday rather than a slide.
How many people will actually open Rillo? Everyone who does needs a seat. Somebody you give a view of one record is a collaborator and is not billed.
A lock rate and date sit here only if a person typed them: Rillo does not watch a lock, and the file of record stays in your LOS.
Which files owe me a document?
What changes for somebody else: The processor opens the same two conditions at the top of her queue.
The file is in underwriting, the borrower is refreshing her email, the listing agent wants to know if the appraisal came back, and the LO finds out about the condition list when the processor forwards it two days after it landed. Meanwhile the realtor who sent three deals last spring has gone quiet, and nobody noticed, because keeping partners warm is the job that always loses to the fire of the day. The files close anyway. The referral machine is what quietly dies.
The agents who send you business are records with a cadence, not names you mean to call. Who has not referred since spring is a question with an answer, and the thank-you when a file funds goes to the person who caused the file, every time.
Pre-approval, application, under contract, processing, underwriting, conditions, clear to close, funded. Each move is a note the borrower and the agent can be told about the day it happens, which is exactly the update call both of them were about to make to you.
Every outstanding condition sits on the file with a person against it and a date, so who owes what is a list rather than a thread somebody has to scroll. Put the lock date in as one of them and it is on the morning list on its day, the same as anything else with a date.
The buyer who got approved in February and went quiet is still a record with a date on it. When the letter nears expiry they hear from you, because the cheapest loan you will fund this year is one you already approved once.
Conditions with no owner and files quiet longer than three days, in that order, with anything dated for today sitting on top. The LO works the top of the list instead of whichever borrower calls first, and the processor is looking at the same list in the same order.
The file moves, and the update to the borrower and the one to the listing agent are drafted in their own tones, sitting unsent until the LO reads them. The afternoon of status calls that used to follow an appraisal happens in ninety seconds.
Every agent who referred last year and not this quarter, with their last file and the coffee that was promised in April. The reach-out is drafted from the shared history, not from a blank page, and the LO sends five in the time one used to take.
The Morgan file has two conditions still open and a date you put on it. It is on the morning list that day and stays there until somebody closes it out, so the thing you meant to check is not a thing you have to remember. What Rillo does not do is watch a rate lock for you: it does not know when one is set, moved or extended.
Rillo Mortgage understands these as things, not as text in a note. Your company can call them whatever it calls them and Rillo will follow, because the name is a label and the meaning underneath it does not move.
Rillo knows the difference between the jobs people do here. What somebody is allowed to see and change is a separate question, set by whoever runs the company.
Thirty days free and no card to start. If you have not added one by day 31 the workspace pauses rather than billing you, and nothing is deleted.
One loan officer, your pipeline, and the partners who send you business.
Start on Loan officerSolo on your invoice
Officers and processors on the same files, with conditions visible to both.
Start on TeamA branch, with shared files, permissions and more than one team.
Start on BranchBusiness on your invoice
Audit requirements, retention rules, or an LOS this has to live beside.
Rillo prepares customer facing work and holds it. It does not loosen on a bigger plan, and there is no setting that turns it off.
Every action the assistant takes is written down with what was said, so a record that looks wrong can be traced to the sentence it came from.
Your browser does the transcription. Rillo never receives the recording, only the text you can see.
Export what is in there whenever you want. A workspace you cannot leave is a workspace you cannot properly try.
No loan file, condition or rate lock screen yet. Rillo does not watch a rate lock expiry for you. Not an LOS: no disclosures, no compliance file of record. No pricing engine and no credit pull.
The file of record, disclosures and compliance live in the LOS, and there is no Encompass integration yet. Rillo is the relationship memory around the file, updated separately today. If LOS sync is the dealbreaker, this is not ready for you, and it is better said here than discovered in week two.
Rates, pricing and credit stay in the tools that already do them, and so does the lock. Rillo does not connect to a pricing engine, so it cannot know when a lock is set, moved or about to expire, and it will not pretend to warn you about one. What it holds is what those tools drop: who was quoted, what was promised, who referred them, and when they need to hear from you again.
In a conversation this regulated, every drafted update waits for the LO to read it and say go. That does not loosen on any plan, on purpose, and compliance officers tend to like the sentence.
If one of these is the reason you need a CRM, Rillo is not ready for you yet, and it is cheaper for everyone that this page says so instead of the demo.
No. The file of record stays there, with disclosures, the compliance file, credit and pricing. Rillo holds the borrower and co-borrower as one file, the referral partners, the conditions and everything anybody said about the loan.
It puts a person against each condition and keeps the oldest owed document at the top of the queue. What it will not do is watch a rate lock and warn you before it expires: nothing here reads a lock date, and a page that promised that would cost you money the day it failed.
There is no loan file, condition or rate lock screen yet: those are records the assistant writes and reads, and you see them through the file rather than on a page of their own. No pricing engine and no credit pull.
The LOS holds the file. It does not hold the call where the agent asked how it was going, or the promise you made about Friday. Those are what fall through, and they are what this holds.
Seats, not files. Everybody who opens Rillo needs one; somebody you give a view of a single file is a collaborator and is not billed.
Yes, whenever you want, without asking anybody. Borrowers, partners and the history against each come out together, because a partner list with the calls stripped out is not the thing you put in.
Open the workspace and look at it first. If it does not look like your work, nothing further down this page will change that.
30 days free. No card to start.