Rillo vs ServiceTitan
ServiceTitan runs the whole company.Rillo runs the conversation.
ServiceTitan is a full operating system for a trade business: dispatch, call booking, pricebooks, payroll and reporting. Rillo is not trying to be that. It is the sales and follow-up side, priced where you can see it.
| Rillo | ServiceTitan | |
|---|---|---|
| Starting price | $49 a seat a month, or $39 billed yearly. Business is $79. | Request pricing. Every package on its pricing page says so, with no figures shown. |
| Free to try | 30 days free, no card | A free demo. The request form asks for your number of techs and whether you have a full-time office employee. |
| Scope | Sales, follow-up, quotes, signatures and a phone, in one book | Dispatching, scheduling, call booking, invoicing, pricebook, mobile estimates, payroll, reporting, commission tracking and memberships, by its own package list |
| Built for | Nine industries and 22 presets, from realtors and mortgage to fleets and service trades | Residential and commercial trades. ServiceTitan says it is trusted by over 100,000 contractors. |
Where ServiceTitan is better
- A drag-and-drop dispatch board for managing technicians and the fleet
- Call booking and call recording, so every inbound call is captured and reviewable
- Pricebook, invoicing, payroll, commission tracking and advanced reporting in one system
- Marketing attribution that ties ad spend to incoming revenue, and customizable checklists for techs
Where Rillo is better
- A published price you can add up before you talk to anyone
- Made for one person or a small team: no office employee required
- Talk after a call and the record is written, with nothing sent until you tap
- AI is part of the seat, with no credits to track
Is Rillo a ServiceTitan alternative?
For a small shop that mainly needs to sell and follow up, yes. If you run dispatch, payroll and job costing across a crew of techs, ServiceTitan is built for that and Rillo is not a substitute.
Why no ServiceTitan price here?
ServiceTitan lists none: its packages say request pricing. We only print numbers a company has published.
Prices and features as of 18 September 2026, from ServiceTitan's own pages: ServiceTitan pricing: packages, features and the demo request form. Prices change; if this looks stale, tell us. Every claim about ServiceTitan is from what it publishes, and nothing here says what it cannot do.
Talk to the Rillo team
hello@rilloapp.comNot sure which door? Say what you do and we'll point you.
One login. One record.
The card you hand someone, the list at your counter, and the accounts your reps carry are the same record. Nothing is separate, so nothing has to be joined up later.
You meet someone. They scan the card. They're in your Rillodex.
They come to your counter. They join at the register. They're on your list.
Your rep calls them. Rillo writes it down. It's the same record.
Which one are you?
I want to meet people
Free, forever
Drag the card, or tap it to turn it over
Hand it over, they scan it, you're in their phone. Everyone you meet lands in your Rillodex, and Discover shows who's around.
Rillo Connect about a minuteI run a shop
From $79 a month
We manage your Google page and get you ranking. A customer list builds itself at the counter. The staff schedule texts itself out.
Rillo ShopsI run a sales team
From $49 a seat
Talk after a call and Rillo writes the record, sets the follow-up, drafts the quote. Built for the phone first, and just as good at the desk.
Rillo CRM