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Rillo CRM · Insurance

Every client. Every quote. Every renewal.

Every client, what they carry and when it renews, one record.

  • From $49 a seat
  • 30 days free, no card
  • Try it

A preset changes the words, the stages and the tools. The records stay.

rilloapp.com/munoz-insurance/home
CRM Search people, notes, quotes 3 waiting

Good morning, Derek

Today

Your daily brief is ready 42 clients renew in the next 60 days. Martin's Burgers renews on the 30th and is adding two new hires. 3 annual reviews are past due.
42 Renewals due $28k Quotes out 3 Reviews owed
3 calls queued Built from what's overdue and gone quiet. Laura Kaur first.
Lead Generator Daily report Start a trip Debrief a call
Today
9:00 Martin's Burgers · today Brief ready: the open quote is 12 days old Brief
11:30 Peggy J. · Jaimes Concrete Confirm the visit Call
› More on your day
Your week
Touches 31
Won 8 · $31,500
Trailing 7 days, from the records in your own workspace.
HomeExpand · Close
Your daily brief is ready 42 clients renew in the next 60 days. Martin's Burgers renews on the 30th and is adding two new hires. 3 annual reviews are past due.
Today
9:00 Martin's Burgers · today The open quote is 12 days old Brief
11:30 Peggy J. · Jaimes Concrete Confirm the visit Call
2:00 Crystal G. · Crystal's Feed & Supply Quote expired, follow-up drafted Review
Waiting on your yes 3 waiting
✓Jaimes Concrete · Monday Visit notes filed, next step set Approve
✓Martin's Burgers · today The quote and a follow-up, drafted Approve
✓Crystal's Feed & Supply · today A come-back note, drafted Approve
Ask Rillo Martin · today+ New chat
RILLO

Hi Derek. You have 7 open, 5 have gone quiet, 2 follow-ups are due today. Want the list?

Helpful · Off the mark
Martin's Burgers renews on the 30th and is adding two new hires. Requote it by Monday at nine.
RILLO

Got it. Here's what I wrote, waiting on your yes:

Contact updated Martin Christianson, Owner · Martin's Burgers
Note filed On the 30th. Adding two new hires.
Follow-up set Requote due for Martin's Burgers, Monday 9:00 AM
Draft written Quote email to Martin, waiting on your tap
+Message Rillo, or talk

Prospects

128 active

Prospects 128 Policyholders 310 Coworkers 3 Edit
Name Company Last touch Next
Martin Christianson Martin's Burgers Today Mon 9:00 Renewal
Peggy Jaimes Jaimes Concrete 3 days Today 11:30 Active
Crystal Gorman Crystal's Feed & Supply 22 days Today 2:00 Gone quiet
Sandra Roque Roque Diner 8 days Fri Quoted
Laura Kaur Laura's Pool Service 41 days·Stale
Saved views New view
5 Gone quiet 30 days Who to call before someone else does Open
7 Quotes out $28k waiting on an answer Open

Trips

Talk to Rillo as you spend. It writes the report.

Scan a receipt+ New trip
Just say it."Dinner was 47 with Martin." "Filled up, 68 in gas." "Drove 220 miles today." Rillo files it against the open trip, ties it to the customer, and flags anything over per diem.
East Valley loop · today Open
$Gas · $68.10 Filed to the trip · under per diem Receipt
mi 220 miles $154 at $0.70 · 3 stops Map
$Dinner · $47 Martin's Burgers · flagged: over $30 Fix
Last week · 3 days out Filed
$$412 across 9 receipts Every receipt read by Capture, tied to its customer Report
mi 640 miles $448 at $0.70 · 11 stops Map

Search

People, companies, notes, quotes, receipts, calls. One box.

Recent Clear
⌕Martin's Burgers · today The account, its people, 12 notes and the open quote Open
⌕Sandra R. · Roque Diner Card scanned last week, asked for pricing Friday Open
⌕Laura K. · Laura's Pool Service Last note: call after budget Open
Ask it the way you would say it
? Who have I not called in a month? 5 policyholders, from your own records Ask
? Quotes out, biggest first 7 quotes, $28k Ask
? Receipts from this week 4 receipts, $214, filed to the trip Ask

Call queue

Built this morning from what's overdue and gone quiet.

1 Laura K. · Laura's Pool Service 41 days quiet · last: "call after budget"Call
2 Crystal G. · Crystal's Feed & Supply 22 days · quote expired Call
3 Sandra R. · Roque Diner Asked for pricing Friday Call
Done today
✓Martin's Burgers · today Called, quote sent, follow-up Monday Open
✓Jaimes Concrete · Monday Visit logged by voice, next step set Open
Why this order

Longest quiet first, then quotes about to expire, then the callbacks you promised.

Rebuilt every morning from your records.

Capture

Photo it, it's a record. Works offline. 4 kinds in this preset.

Roque Diner
Sandra Roque Owner
480-555-0118 · sandra@example.com
Try it

Point the phone at a card. Rillo reads it, matches the company, and files the contact to your People and your Rillodex. Nothing typed.

Sandra Roque added Roque Diner matched · in People and your Rillodex · follow-up drafted
Document

Dec page, policy or ID card

A declarations page, a current policy from another carrier, a driver license or an insurance ID card.

Card

Business card

A client, lender, adjuster or referral partner card.

Receipt

Client meeting receipt

A receipt from a client visit or a referral lunch.

Note

Handwritten note

Coverage notes from a kitchen-table meeting or a call sheet.

Coach

Scored debriefs, and what to say next time.

Last 10 calls 7.8+0.6
Asked the timeline 6/10+2
Next step set 9/10+1
8.5 Martin's Burgers · today Strong on discovery. Missed the timeline question. Open
7.0 Jaimes Concrete · Monday Good close. Price came up too early. Open
6.5 Crystal G. · Crystal's Feed & Supply Talked before asking what they need. Open
Say this next time
→Ask when they need it before you talk price From the two calls where price came up first
→Name the next step before you hang up It moved 9 of 10 calls forward this month

Pipeline

Biggest open deals All deals
$Laura K. · Laura's Pool Service $24,000 · quoted, waiting on budget Open
$Peggy J. · Jaimes Concrete $18,400 · verbal yes, paperwork Friday Open
$Sandra R. · Roque Diner $9,600 · new, pricing sent Friday Open
Slipping
! Crystal G. · Crystal's Feed & Supply Quote expired 3 days ago. A follow-up is drafted for your yes. Review

Toolkit

What this preset carries. Layout lets you move it.

Phone Not on yet

Rillo Phone

Your number, every call logged.

Signals

Nine watchers

Renewals, silence, permits, hires.

Inbox

Inbox

Email in, per department.

Inventory

What you stock

Units and parts, and what is due.

Hiring

Careers page

Post, applicants, hire.

Documents

Documents

Quotes, contracts, signed.

Capture

Four kinds of capture

Card, receipt or page in.

Trips

Trips and expenses

Say the spend, it files.

Coach

Playbook

What to say next time.

Settings

Company, team, billing, connectors.

Co Company Munoz Insurance Agency · Insurance preset · Phoenix Edit
4 Team Derek (Agency owner), Kayla (Agency manager), Gloria and Ron (Agents) Manage
$Billing 4 seats · $196 a month · Stripe Open
⇄Connectors Google Calendar, Outlook, Twilio Open
@Inbox Email in, by department Open
⇩Your data Export everything, any time Export
Who sees what
O Agency owner Everything, money included Edit
M Agency manager The team's book and its week Edit
R Agent Their own book, nothing else Edit

A live demo. The laptop and the phone are one book.

9:41
Ask Rillo After the call
Done. Nothing typed.

You said Martin's Burgers renews on the 30th and is adding two new hires. Requote it by Monday at nine.

9:42
Martin Christianson Martin's Burgers · Owner
Client
Martin's Burgers
Renewal
On the 30th
Change
Adding two new hires
Next step
Requote

Filed by Rillo. Nothing typed.

9:42
This week Follow-up added

Requote due for Martin's Burgers Monday, 9:00 AM

Monday 9:00
RILLO now
Requote Martin's Burgers

Renews on the 30th. The two new hires are on the draft quote.

Quote email to Martin is ready

Talk to it

Talk after the call. The record writes itself.

Say what happened in your own words. Rillo fills in the contact, sets the follow-up and writes the email, and nothing goes out until you tap yes.

What it does for insurance

Coverage under every client

What they carry, with whom, and when it renews. The household or the business is the record.

Instead of the carrier portals, the shoebox

Renewal and review list

Renewals coming due, quotes waiting on an answer, clients who have not been reviewed. Every morning.

Instead of the calendar reminders

The review, written for you

Say what the client wants to change after the meeting. The note and the carrier follow-up are drafted.

Instead of the evening notes

The rest of Rillo CRM is on every seat. Everything that is built · See full pricing. Book a demo, 30 minutes with a person:

Three people use it. Same book, three views.

The agent talks, the agency manager sees the week, the agency owner sees the money in insurance. Nobody enters anything twice.

Agent · the reviews
Reviews 4
Renewals 9
9:00 Martin's Burgers requote the renewal
3 carrier emails waiting on your yes approve
● Hold to talk
Home Queue 3 People More

Today's reviews, what the client carries, the follow-up drafted.

Agency manager · the week
Renewals due 42
Quotes out $28k
Reviews owed 3
Gloria 8 won this month on pace
Ron 3 won 5 reviews late
Team 12 renewals due Fri review
Home Queue 3 People More

Every renewal, every open quote, who owns the call.

Agency owner · the book
Premium $1.4M
Retention 91%
At risk 6
Q4 forecast $118k commission from records
Commercial 57% of premium growing
Signals 3 clients opened new locations new
Home Queue 3 People More

Retention and premium by producer, renewals at risk.

What Rillo holds for insurance

What each preset starts a workspace with.

Insurance

Calls the people clients and each piece of work a policy.

Stages, fields and outcomes
Pipeline
NewContactedCoverage reviewQuotedBoundRenewal
Each client carries
Line of business, Current carrier, Current policy expires, Coverage they asked about
Each policy carries
Line of business, Carrier, Policy number, Annual premium, Effective date, Renewal date
A deal ends because
Bound, Stayed with current carrier, Price, Not eligible, Lapsed, Timing

Group Benefits

Calls the people clients and each piece of work an enrollment.

Stages, fields and outcomes
Pipeline
NewContactedNeeds AnalysisQuotedEnrolledRenewal
Each client carries
Group size, Plan type, Current carrier, Renewal month, Coverage need
Each enrollment carries
Plan type, Carrier, Group size, Renewal month
A deal ends because
Enrolled, Stayed with current, Price, Not eligible, Timing

What Coach starts from

Coach, in beta, begins with a playbook for the trade, then adds your own competitors, strengths and objections. This is the playbook it begins with.

Who you sell to

Individual or household, Business owner (commercial lines), Office manager, Property manager or landlord.

How a sale runs

Lead, contacted, quoted, bound, renewal. The coverage review is the sale; the renewal is the relationship. Typically 7 to 45 days.

What to ask first

  • What are you covering today, with whom, and what do you pay?
  • What changed: a hire, a vehicle, a claim, a renewal notice?
  • What would a bad day look like, and what would you want to happen?
  • When does the current policy renew?

What you will hear, and where to steer it

  • I am happy with my current carrier. Ask when they last compared and what the renewal did; offer a no-obligation quote at renewal time and note the date.
  • Your premium is higher. Compare coverage and deductibles line by line; a cheaper policy with a gap is not cheaper.
  • I do not need that coverage. Walk one scenario with their numbers; never scare, quantify.
  • Let me shop around. Give them the comparison sheet so they shop on the same terms.

How price comes up

Premium by coverage and deductible; commissions from the carrier.

How to follow up

Quote follow-up at three days; renewal outreach sixty days before every renewal date; a claim check-in the week after any claim.

The calendar

Auto and home renewals spread across the year; commercial renewals cluster at January 1; storm season brings claims and shopping.

Next to what you use now.

Their prices, from their own pages.

Starts at Free to try AI
Rillo $49 a seat a month, or $39 billed yearly 30 days free, no card In every seat, no credits
HubSpot Free for 2 users. Professional $90 a seat billed yearly, plus $1,500 onboarding Free plan, no card Credits: $9.00 per 1,000, billed yearly
Badger Maps Business $58 a user, billed yearly 14 days free AI features listed on Business

Checked on 3 October 2026. Every comparison, including where they are better.