Rillo vs Zoho CRM
One seat, with the AI already in it.
Zoho CRM is a suite of editions. Rillo is one seat with AI in it.
- From $49 a seat
- 30 days free
- No card
| Rillo | Zoho CRM | |
|---|---|---|
| Starting price | $49 a seat a month, or $39 billed yearly. Enterprise is built for your company. | Free for up to 3 users. Per user a month, billed yearly or monthly: Standard $14 or $20, Professional $23 or $35, Enterprise $40 or $50, Ultimate $52 or $65. Local taxes are added. |
| More people | Every seat is the full product at the same price. | The edition sets the features: AI agents are listed from Professional, and most Zia features from Enterprise. |
| Free to try | 30 days free, no card | A 15-day free trial, and a free edition for up to 3 users with no credit card |
| AI | Included in every seat. Talk after a call, review what Rillo drafted, tap to send. No AI credits. | Zia, its AI: the edition comparison marks conversational AI, data enrichment and Zia reminders for Enterprise and Ultimate. Zia Agents are free; model use past 30 million tokens a month is paid through credits. |
| Built for | Nine industries, each with its own presets, from realtors and mortgage to fleets and service trades | Teams from small to mature sales organisations, by its own edition labels, with the wider Zoho suite around it |
Where Zoho CRM is better
- A free edition for up to 3 users, with no card
- A lower paid price: Standard is $14 a user a month billed yearly
- Breadth: built-in calling, inventory, quotes with price rules, customer portals and the wider Zoho suite
- The interface in 28 languages, and billing in many currencies
Where Rillo is better
- A longer trial: 30 days free with no card, against Zoho's 15-day trial of its paid editions
- AI in every seat with nothing to meter: Zoho marks most Zia features for Enterprise and Ultimate, and bills model use past a free monthly allowance through credits
- Nine trade presets ready on day one, rather than modules and fields you set up yourself
Which costs less?
Zoho CRM. Its free edition covers up to 3 users, and Standard is $14 a user a month billed yearly, against $39 for a Rillo seat. Enterprise, where most of Zia sits, is $40 billed yearly.
Does Zoho CRM include AI?
Yes. AI agents are listed from Professional, and most Zia features are marked for Enterprise and Ultimate. Rillo's AI is the same in every seat, with no credits.
Is Rillo a Zoho CRM alternative?
For a small team in one of Rillo's trades that wants the CRM set up for it, yes. If you want a free tier, many modules and the wider Zoho suite, Zoho is built for that.
Prices and features checked on 14 October 2026, from Zoho CRM's own pages: Zoho CRM pricing: editions, monthly and yearly prices, the free edition; Zoho CRM edition comparison: which edition has which Zia features; Zoho CRM sign-up: the 15-day free trial; Zia Agents pricing: free agents, the monthly token allowance and credits. Prices change; if this looks stale, tell us. Every claim about Zoho CRM is from what it publishes, and nothing here says what it cannot do.
Which one are you?
One login, one record: the card you hand someone, the list at your counter and the accounts your reps carry are the same record.
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Rillo
Rillo
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Rillo
Your card, your Rillodex, and a CRM when you want one. Write to us any time.
Hand over your card, they scan it, and you are in their phone. Everyone you meet lands in your Rillodex.
Rillo Connect about a minuteI run a shop
From $79 a month
Getting found. 44 of 70 points in 4 areas.
We check your Google listing, build your pages and ask for reviews, so customers can find you. A regulars list builds itself at the counter.
Rillo Shops set up with youI run a sales team
From $49 a seat
Built this morning from what's overdue and gone quiet.
Talk after a call and Rillo writes the record and sets the follow-up. Built for the phone first, and just as good at the desk.
Rillo CRM 30 days free